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|10:00 – 10:15||
Joanna Poplawska, CEO of CITF
Welcome, housekeeping, opening of live chat forum for live interactivity and questions throughout the day.
10:15 – 10:45
Keynote Address – Interview
With Matthew Higham, Chief Digital Officer at Microsoft UK by Laura Meyer, CIO of Harper Collins Publishers
Matthew will share his thoughts and insights on the impact of Covid-19 on transforming Microsoft ways of working as well as the wider impact of pandemic on society as we know it.
|10:45 – 11:00||
‘Recreating Those Watercooler Moments’ with Katya Linossi, CEO & Co-Founder at ClearPeople
Water cooler moments were well recognized in the pre Covid world as they provide multitude of benefits including stronger collaboration and sparks of creativity. To recreate those moments remotely is challenging, but at the same time we never needed them more than now.
Katya will faciliate a discussion on key informal moments that we miss most from the office and the impact this has on our working lives. She will also share some proven ways on how to build rapport in a virtual environment.
|11:00 – 11:30||Case Study and Q&A
'How the Hybrid Workplace Reshapes Communication’ with Vanessa Johnson Mildenberg, Head of Communications and Change at WPP IT
As many of us have transitioned into remote way of working and used technology to communicate as well as adjusted our way of working around family and personal needs, our communication channels have been exposed.
Filling in any gaps might require smaller process or more complex behavioural changes. Vanessa will share her expertise and experience on how to navigate transition to hybrid or remote- first cultures.
|11:30 – 11:45||
|11:45 – 12:15||
Case Study and Q&A
‘Acceleration of Global Integration, the new virtual way. Why businesses need to meet the challenge of digital acceleration.’ with Carlos Brito, Director of Engineering at MediaCom
Carlos Brito shares his story on the trials and tribulations on helping their teams to collaborate remotely when co-location had been part of their DNA.
Throughout this session Carlos will present some key challenges MediaCom have faced including the accelerated adoption of virtual ways of working. With Carlos, you will explore how they approached these challenges and managed a successful integration of their teams globally throughout the pandemic.
|12:15 – 12:45||Presentation and Q&A
‘How To Create Relationships and Build Trust within the Remote Working Environment’ with Anna Danes, Founder at Ricaris
Trust is the foundation of successful collaboration, but how do we continue to build the trusted working relationships in a hybrid environment where new employees are onboarded virtually, and when old colleagues loose face to face daily contact? Anna Danes, expert in managing distributed teams, will share her expertise and give practical advice on how to create and build long standing, trusting relationships within the remote working environment.
|12:45 – 13:00||
‘Digging For Gold; The Knowledge Opportunity in the New World’ with Gabriel Karawani, Co-Founder of ClearPeople
Organisations have the opportunity of a lifetime to move from siloed ways of working and harness knowledge that in the past has been difficult to tap into. This interactive session will be packed with practical tips and guidance on how to use technology to take advantage of this opportunity now and in 2021.
|13:00 – 13:30||Lunch|
|13:30 – 14:00||Presentation with Q&A
‘How to Become A Role Model for Mental Agility in Your Organisation’ with Maeve Waite, Work Psychologist and Wellbeing & Engagement Manager at the Science and Technology Facilities Council
Mental health and wellbeing remain at the forefront of organisational concerns as the pressure and anxiety level continue to increase. The behaviour of all the leaders in the organisation makes an enormous difference to how they feel about themselves and their work.
So, we all need to take care of our own mental health and wellbeing and set a good example.
Maeve will provide a personal toolkit of effective strategies to remain mentally and physically agility.
|14:00 – 14:30||
With Chintan Patel, Chief Technologist & Engineering Director at Cisco by Pooja Bagga, Director Business IT at Royal Mail
Chintan will share with Pooja and the audience his thoughts on what new experiences will be created for employees and customers in the “next normal”, what new norms of collaboration will emerge and what new priorities technology leaders need to identify.
|14:30 – 14:45||
|14:45 – 15:15||Panel Discussion
‘How To Make Inclusion Everyone’s Priority Within a Hybrid Working Environment’ with:
Mollie Brentnall, Senior IT Customer Solutions Manager at DHL
Emma Feltham, Head of IT Delivery at National Trust
Gerry Mulvihill, Head of Programme Management Group at SSE
There is an ongoing challenge to address the risks of employees becoming disconnected and split within the hybrid workplace. Creating inclusive workplaces needs to remain as a high priority on leaders’ agenda.
Our panelists will be sharing best practices on how to prioritise inclusion in a hybrid workplace where striking the right balance between flexibility, productivity and the feeling of belonging has become even more paramount
|15:15 – 15:40||
Case Study with Q&A
‘Managing Complexity and Ambiguity within your IT Function’ with John Harris, Former Global CTO at Mundipharma IT Services
Ambiguity and lack of clarity will remain a part of working in technology. John will expand on how to effectively deal with the dangers that convoluted processes and ways of working can bring. He will share challenges he faced in establishing the Office of the CTO at Mundipharma, and how he worked with his team to develop a simple operating framework that many other "Office of..." functions will find helpful in the current environment
|15:40 – 15:55||
‘How To Lead in a Hybrid Work Environment’ with Natasha Harris, HR Director to Chief Digital Information Officer Group at HM Revenue and Customs
|15:55 – 16:00||Conference Closing
Closing speech by Joanna Poplawska, CEO at CITF