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10 Jul 2019
Culture in Action 2019: evolving yourself, evolving the organisation

Culture in Action is back for 2019! Bringing together IT leaders from across the country, the theme of this year’s conference is ‘evolving yourself, evolving the organisation’. Attendees will be treated to an exciting and engaging day, split between these two streams.

The ‘evolving yourself’ stream will be a chance for self-reflection, covering the key leadership traits and skills that you need to be a culture champion within your organisation. Meanwhile, the 'evolving the organisation' stream will address your IT team at large, delving into the processes, skills, and attitudes your team need in order to create a great enviroment to work in.

The conference content will be split into these two sections. Attendees will be able to attend all presentations as they will be run both in the morning and afternoon, bookended by keynote speeches that bring together the key issues related to both streams.

If you are not a member of CITF and would like to apply to attend, just email us at will@citf.tech and we'll be in touch!

What will you learn at Culture in Action 2019?
  1. How to lead in an era where ethics will feature as a key consideration in your use of technology
  2. Ways to leverage neuroscience to lead more effective change.
  3. How to tell a compelling story to the board level, by connecting with hearts and minds.
  4. The means to correctly communicate across different national cultures in an open and flexible manner.
  5. To identify the small behaviours that impact others in order to become a more inclusive leader.
  6. How to overcome ageism and create new opportunities for the business.
  7. The processes and policies needed to build outstanding partnerships with suppliers

Provisional Agenda
09:15 Arrival, registration and warmup activities
10:00 Welcome and introduction
10:10 Introductory presentation: Nadine Thomson, Digital Advisor
10:40 Coffee and networking
11:00 Breakout sessions
12:35 Lunch
13:35 Group activity
13:45 Breakout sessions
15:20 Coffee and networking
15:40 Closing presentation: Joe McFadden, CTO, Royal Opera House
16:00 Closing presentation: John Seglias, Chief Information and Digital Officer, DEFRA
16:25 Closing comments
16:30 End of conference

Speaker presentations
Opening presentation
Nadine Thomson, Digital Advisor: Ethics in tech: your new leadership challenge 

Evolving yourself
Vanessa Johnson Mildenberg, Senior Global Change Management and Communication Consultant: Utilising storytelling to sell to the board

Magda Voigt, Change Partner at Leverage The Power Of the Brain to Change: The Mindset of Change: leading change with the brain in mind

Kasia Lanucha, Intercultural Trainer and Coach at SpeakCulture: Intercultural competence in business

Evolving the organisation
Sue House, Learning and Skills Business Partner at HM Revenue and Customs: Microbehaviours - the small things that make a big difference

Adam Chmielowski and Annie Auerbach, Co-founders of Starling Strategy: From Burden to Powerhouse: Overcoming Ageism in Culture and the Workplace 

Paula Giacchino, Senior Manager, Technology Planning & Resourcing, comparethemarket.com: Positive Outsourcing: The culture of great partnerships

Summary presentations
Joe McFadden, CTO at Royal Opera House: The Virtual Orchestra - Lessons in digital change from the creative industries

John Seglias, Chief Information and Digital Officer at DEFRA: The impact of culture - the leadership perspective

Cancellation Policy

Please note: While CITF events are free to attend under member corporate subscriptions, if notice of cancellation is provided late - received after 48 hours prior to the day preceding the event (cancellation via the website will be disabled at this time) - or if no cancellation notice is received, a fee of £100 + VAT may be applied.



John Seglias

Group Chief Information and Digital Officer, DEFRA


John is responsible for Digital, Data and Technology services, leading a team of over 1000 colleagues and supporting c. 25,000 staff. He has extensive experience of supporting organisations through transformation and fast growth periods, including mergers and acquisitions, outsourcing and off-shoring of IT Services. Most recently, this experience has been used to ensure DEFRA is IT-ready for EU Exit.

Nadine Thomson

Digital Advisor


Nadine Thomson has recently worked as Digital Advisor for News UK, Group CTO Conde Nast International (Vogue, GQ) and Technology Director for Vue Cinema.Nadine leads the transformation of businesses through technology change. She has worked internationally across a range of industries including media, retail, travel and financial services. Nadine has a computer science background and couples business knowledge with deep technical understanding to help businesses evolve.

Joe McFadden

CTO , Royal Opera House


Joe is a strategically focused IT leader with over 18 years of experience in senior roles within the Arts, Charity and Media sectors. As CTO of one of the leading arts organisations in the world, Joe maintains and strengthens the Royal Opera House's sector leadership in technology and digital activity.

Paula Giacchino

Senior Manager, Technology Planning & Resourcing, comparethemarket.com


Paula has been instrumental in creating the successful partnership between comparethemarket.com and Godel Technologies. She owns and drives both the commercial and business relationship, whilst managing the day to day operation. She relishes in overcoming new challenges by always being transparent, enabling collaboration between people and keeping both companies at the heart of every decision she makes. Previously she has worked within the financial sector where she has developed her expertise in project management, Agile delivery and third-party relations.

Annie Auerbach and Adam Chmielowski

Co-founders, Starling Strategy


Annie Auerbach and Adam Chmielowski are the Co-Founders of Starling Strategy, a trends and cultural insight agency with clients including Nike, Google, Harper Collins and Unilever. They have explored the changing nature of what it means to be 50+ globally, working in partnership with ageism activists and thought leaders around the world.

Vanessa Johnson Mildenberg

Senior Global Change Management and Communication Consultant


Vanessa is an experienced and highly-skilled change management and communications professional who has combined deep skills in communication, performance, arts, and cross-disciplinary pedagogy with work in global transformation projects. She relishes in taking a transformation vision from rhetoric to practice as much as she enjoys building trusted relationships with stakeholders and business partners on all levels of management.

Kasia Lanucha

Intercultural Trainer and Coach, Speak Culture


As the result of her first-hand experience of seeing interpersonal and business relationships flourish through greater cultural appreciation, Kasia helps organisations embrace the full potential of their international diversity through training and coaching. Kasia’s corporate portfolio has focused very much in the area of cross-cultural business development skills. She supports executives by developing agile cross-cultural skills which enable them to navigate through the slight differences in behavior that can make the big differences. Kasia also works as the Intercultural Trainer and Coach at the Engineering Department University of Cambridge.

Magda Voigt

Change Partner, Leverage The Power Of The Brain To Change


With years of creative & strategic experience in global media & digital industry, Magda understands the challenges that people, teams and organisations are facing, particularly in today’s ever-changing environment. As a Certified Solution-Focused, Results-Oriented™ and Neuroscience-Based Coach, Magda specialises in translating insights from the fields of neuroscience and emotional intelligence into actionable change strategies.

Sue House

Senior HR Business Partner for Leadership & Talent, HM Revenue and Customs


Sue will tell us about the impact of delivering sessions on micro behaviours to all people managers in CDIO and give us a flavour of the session itself.

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