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26 Apr 2018
Key Commercial Terms for Cloud Services

Learn how to effectively negotiate your cloud contracts.


As many providers are aggregating whole series of sub-contracts, cloud transactions are becoming increasingly more complex. With more parties getting involved comes an increase in the number of points of failure, causing the level of risk to rise.
Jeremy Newton, a legal expert with a wealth of experience in technology law will be presenting a webinar on identifying the key commercial terms in you cloud services contracts, helping you to minimise risk as much as possible.

The six most negotiated points in cloud contracts are; 1. exclusion or limitation of liability and remedies, particularly regarding data integrity and disaster recovery; 2. service levels, including availability; 3. security and privacy particularly regulatory issues under the European Union Data Protection Directive; 4. lock-in and exit, including term, termination rights, and return of data on exit; 5. providers’ ability to change service features unilaterally; and 6. intellectual property rights. By covering these points throughout the webinar, Jeremy will demonstrate exactly what terms you should be looking for, and the considerations you should be taking before making a final decision.

Key Takeaways

  • Identification of the key commercial terms within a cloud services contract
  • Gain insight into the considerations being made throughout the decision process



Jeremy Newton

Director, Technology Law Alliance


Jeremy joined Technology Law Alliance as a Director in 2005, having previously been a partner in the IT team at Nabarro Nathanson. Jeremy deals with a wide range of commercial contracts, e-commerce and data protection matters, but his primary focus is dealing with outsourcing and major systems development projects. He is co-editor of A Manager’s Guide to IT Law (British Computer Society), and contributed the chapter on computer contracts to Computer Law (Oxford University Press) which is used as a standard textbook on the University of London LLM in IT law.

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