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This will be a pre-recorded session and will be available on the day at 10.30am.
Technology resourcing remains challenging with more vacancies than candidates and some roles being particularly difficult to fill. Outsourcing has been one solution used by companies for many years – with varying success.
Join this PDP to hear from industry professionals on how they are dealing with the talent shortage as well as best practice for outsourcing. This is an also an opportunity to discuss these very relevant topics with colleagues from other CITF member organisations.
You can expect to:
Learn about how an organisation can build a talent pipeline.
How to determine if outsourcing is an option to consider.
How do you find the best outsourcing partner for your company.
How do you complete an outsourcing agreement and what steps are involved.
This module will address the following:
Clearly define the service level agreement
Define what team the outsourcer will provide including a relationship manager for questions/escalations
How often will service be reviewed?
Pitfalls and how to avoid them: What to do if the relationship starts to go wrong/if service deteriorates below SLAs.
Complete all the Legals
How to manage transition (transition reviews, relationship management etc).
Strategic Planning Programme Package
See the full event programme here
See the digital resource library here